Essential Maintenance Activity on the GX/JX iDirect Network

Collins Aerospace would like to advise you of the forthcoming planned maintenance to the GX/JX Network. Inmarsat’s engineers will implement new channel plans to accommodate future traffic growth as part of the Continuous Service Improvement commitment to our customers.

This activity may cause a brief interruption to the GX/JX traffic as detailed below:
Services affected: GX/JX Terminals
Impact: Some terminals might lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Restart the terminal if it does not rejoin the network.
Single or Multiple Outage(s) and duration(s): Multiple, up to 5 minutes traffic interruptions each.
Date of Maintenance: February 19th 2020

Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC

Ocean Region: POR
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC

Ocean Region: IOR
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC

Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.