Essential Maintenance Activity on the GX/JX Inmarsat Network

march, 2020

4marAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network

Time

All Day (Wednesday)

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Event Details

Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat GX/JX Network. Inmarsat’s engineers will implement a software update in all ocean regions to enhance the terminals allocation processes as part of the Continuous Service Improvement commitment to our customers.
It will cause a brief interruption to the GX/JX traffic as detail below:

Services affected: GX/JX Terminals
Impact: All terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network.
Single or Multiple Outage(s) and duration(s): Multiple, up to 5 minutes traffic interruptions each.
Date of Maintenance: March 4th 2020
Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC
Ocean Region: NER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 21:59 UTC
Ocean Region: IOW
Start of Maintenance period: 22:00 UTC
End of Maintenance period: 23:59 UTC

Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5

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