Essential Maintenance Activity on the GX/JX iDirect Network

december, 2019

4decAll DayEssential Maintenance Activity on the GX/JX iDirect Network


All Day (Wednesday)


Event Details

To optimize capacity allocation Inmarsat will activate a new Frequency plan in the AOR on beams 11 and 19. During this activation the terminals will momentarily drop out of the network.
Date of outage: 12/04/2019
Ocean Region: AOR
Services affected: GX/JX Terminals
Start of Maintenance period: 09:00 UTC
End of Maintenance period: 10:00 UTC
Single or Multiple Outage(s) and duration(s): Single outage of 2-3 minutes
Outage Impact: The terminals may lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network

We would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to or via telephone at +1 410-266-2266 option 5

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