Essential Maintenance Activity on the GX/JX iDirect Network

january, 2020

15janAll DayEssential Maintenance Activity on the GX/JX iDirect Network

Time

All Day (Wednesday)

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Event Details

Inmarsat would like to advise you of the forthcoming planned maintenance to the GX/JX Network. Inmarsats engineers will implement new channel plans to accommodate traffic growth as part of the Continuous Service Improvement commitment to our customers. This activity will cause a brief interruption to the GX/JX traffic as details below:

Services affected: GX/JX Terminals
Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Single or Multiple Outage(s) and duration(s): Multiple, up to 5 minutes traffic interruptions.
Date of outage: January 15, 2020
Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC
Ocean Region: POR
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC
Ocean Region: IOR, IOW, NER and WER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC

We would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5

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