Essential Maintenance Activity on the GX/JX iDirect Network Update

november, 2019

6novAll DayEssential Maintenance Activity on the GX/JX iDirect Network Update


All Day (Wednesday)


Event Details

Inmarsat would like to advise you of the forthcoming planned maintenance to the JX/GX Network. Our engineers will implement a software update in all ocean regions to enhance the terminals allocation processes as well as new Channel Plans to introduce new Type Approved terminals. During this activity, the JX/GX terminals will drop out of the network as detailed below:
Date of outage: November 6th 2019
Services affected: JX/GX Terminals
Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Single or Multiple Outage(s) and duration(s): Two traffic interruptions, up to 5 minutes each.
Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC
Ocean Region: POR
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:59 UTC
Ocean Region: IOR, IOW, NER and WER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC

I would like to take this opportunity to apologize for any inconvenience this activity may cause. Should you wish to discuss this matter further or opt out of receiving future notifications please do not hesitate to contact ARINCDirect Technical Support team either by email to or via telephone on +1 410-266-2266 option 5.

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