Essential Maintenance Activity on the GX/JX Inmarsat Network

march, 2020

23marAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network

Time

All Day (Monday)

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Event Details

Due to operational reasons, Inmarsat engineers were not able to implement the change below as planned on the 16th of March, this activity has now been rescheduled for the 23rd of March.
Inmarsat’s engineers, as part of the Continuous Service Improvement commitment to customers, will add a new beam in the North European Region as per the commercial agreement with Telenor. This will require the implementation of a new channel plan. During this activity, the GX/JX terminals will drop out of the network as detailed below:

Date of outage: March 23rd 2020
Ocean Region: NER
Services affected: GX/JX Terminals
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Multiple, each up to 5 minutes traffic interruptions
Outage Impact: The terminals may lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network

Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5

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