Essential Maintenance Activity on the GX/JX Inmarsat Network

march, 2020

23marAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network

Time

All Day (Monday)

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Event Details

Collins Aerospace would like to advise you of the forthcoming planned maintenance to the GX/JX Network.
As part of the Continuous Service Improvement commitment to customers 5F2 Beams 10 and 11 will be configured with more optimized return capacity and support increasing traffic demand. During the implementation there will be a traffic interruption in AOR (5F2) beam 10 & beam 11. Terminals in these beams will bounce and reacquire automatically within 30 sec.

Date of outage: March 23rd 2020
Ocean Region: AOR
Services affected: GX/JX Terminals only in beams 10 & 11
Start of Maintenance period: 10:00 UTC
End of Maintenance period: 11:00 UTC
Single or Multiple Outage(s) and duration(s): Single less than 1 minute
Outage Impact: The terminals may lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network

Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5

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