Essential Maintenance Activity on the GX/JX Inmarsat Network

march, 2020

16marAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network

Time

All Day (Monday)

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Event Details

Collins Aerospace would like to advise you of the forthcoming planned maintenance to the GX/JX Network. Inmarsat’s engineers, as part of the Continuous Service Improvement commitment to customers, will add a new beam in the North European Region as per the commercial agreement with Telenor. This will require the implementation of a new channel plan. During this activity, the GX/JX terminals will drop out of the network as detailed below:

Date of outage: March 16th 2020
Ocean Region: NER
Services affected: GX/JX Terminals
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Multiple, each up to 5 minutes traffic interruptions
Outage Impact: The terminals may lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network

Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5

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