Essential Maintenance Activity on the JX iDirect Network

january, 2019

9janAll DayEssential Maintenance Activity on the JX iDirect Network

Time

All Day (Wednesday)

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Event Details

Inmarsat will implement a software update in all ocean regions to enhance the processes that handle the terminal traffic aggregation. It will be carried out over a two day period during the Maintenance Windows for each ocean region.

During this activity, all JX terminals will drop out of the network as detailed below:

Services affected: JX Terminals

Single or Multiple Outage(s) and duration(s): Multiple, up to 3 minutes traffic interruptions.

Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.

Actions needed by user: Re-start the terminal if it does not re-join the network

Date of outage: Wednesday January 9th 2019

Ocean Region: AOR

Start of Maintenance period: 08:00 UTC

End of Maintenance period: 11:00 UTC

Ocean Region: POR

Start of Maintenance period: 18:00 UTC

End of Maintenance period: 21:00 UTC

Ocean Region: IOR

Start of Maintenance period: 21:00 UTC

End of Maintenance period: 23:59 UTC

Date of outage: Monday January 14th 2019

Ocean Region: NER and WER

Start of Maintenance period: 21:00 UTC

End of Maintenance period: 23:59 UTC

We would like to take this opportunity to apologize for any inconvenience this activity may cause. Should you wish to discuss this matter further please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.

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