Essential Maintenance Activity on the JX iDirect Network

february, 2019

13febAll DayEssential Maintenance Activity on the JX iDirect Network

Time

All Day (Wednesday)

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Event Details

Inmarsat will implement a software update to enhance the processes that handle the terminals aggregation and routing. At the same time, a new set of Channel Plans will be implemented to support new terminal types.

The changes will be made in all ocean regions and it will cause all JX terminals to drop out of the network as detailed below:

Services affected: JX Terminals

Date of outage: Wednesday 13/02/2019

Ocean Region: AOR

Start of Maintenance period: 08:00 UTC

End of Maintenance period: 11:00 UTC

Ocean Region: POR

Start of Maintenance period: 18:00 UTC

End of Maintenance period: 21:00 UTC

Ocean Region: IOR, NER and WER

Start of Maintenance period: 21:00 UTC

End of Maintenance period: 23:59 UTC

Single or Multiple Outage(s) and duration(s): Multiple, each up to 10 minutes traffic interruptions.

Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.

Actions needed by user: Re-start the terminal if it does not re-join the network

We would like to take this opportunity to apologize for any inconvenience this activity may cause. Should you wish to discuss this matter further please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.

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