Essential Maintenance Activity on the JX iDirect Network

march, 2019

18marAll DayEssential Maintenance Activity on the JX iDirect Network


All Day (Monday)


Event Details

Inmarsat will perform a Satellite Access Station (SAS) failover on the Indian Ocean Region from the Primary Perth site to the Diversity Merredin SAS to address the recent terminal instability in the region.

This activity will cause all JX terminals to drop out of the network as detailed below:

Services affected: JX Terminals

Date of outage: March 18th 2019

Ocean Region: IOR

Start of Maintenance period: 21:00 UTC

End of Maintenance period: 23:59 UTC

Single or Multiple Outage(s) and duration(s): Single, up to 15 minutes traffic interruption

Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.

Actions needed by user: Re-start the terminal if it does not re-join the network

We would like to take this opportunity to apologize for any inconvenience this activity may cause. Should you wish to discuss this matter further please do not hesitate to contact ARINCDirect Technical Support team either by email to or via telephone at +1 410-266-2266 option 5.

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