Essential Maintenance Activity on the JX iDirect Network

april, 2019

24aprAll DayEssential Maintenance Activity on the JX iDirect Network

Time

All Day (Wednesday)

more

Event Details

Inmarsat would like to advise you of the forthcoming planned maintenance to the JX Network.

Our engineers will perform a SAS failover in all the Ocean Regions utilising the I5 satellites as well as a Protocol Processor re-start in the Northern and Western European Regions. The purpose of these maintenances is to activate the new iDirect Velocity 1.6.1.4 software. During these activities, all JX terminals will drop out of the network as detailed below:

Services affected: JX Terminals

Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.

Actions needed by user: Re-start the terminal if it does not re-join the network

Single or Multiple Outage(s) and duration(s): Single, up to 15 minutes traffic interruption.

Date of outage: April 10th 2019

Ocean Region: IOW

Start of Maintenance period: 21:00 UTC

End of Maintenance period: 23:59 UTC

Date of outage: April 15th 2019

Ocean Region: NER and WER

Start of Maintenance period: 21:00 UTC

End of Maintenance period: 23:59 UTC

Date of outage: April 17th 2019

Ocean Region: AOR

Start of Maintenance period: 08:00 UTC

End of Maintenance period: 11:00 UTC

Date of outage: April 17th 2019

Ocean Region: IOR

Start of Maintenance period: 21:00 UTC

End of Maintenance period: 23:59 UTC

Date of outage: April 24th 2019

Ocean Region: POR

Start of Maintenance period: 18:00 UTC

End of Maintenance period: 21:00 UTC

We would like to take this opportunity to apologize for any inconvenience this activity may cause. Should you wish to discuss this matter further please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.

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