Essential Maintenance Activity on the JX iDirect Network

Inmarsat would like to advise you of the forthcoming planned maintenances to the JX Network during next week.

As part of the continuous service improvement our engineers will perform a SAS failover in the Indian and Pacific Ocean Regions to optimize the routing configuration as well as adding more granularity per country to the existing Regulatory Areas.

In addition a number of beam in the Indian Ocean Region will not be available for a short time due to payload reconfiguration on board of the satellite. The terminals in these beams should automatically re-acquire into overlapping beams in the Indian West and Pacific Ocean regions.

During these activities, the JX terminals will drop out of the network as detailed below:

Activity: Regulatory Areas definition

Date of outage: May 20th 2019

Ocean Region: All ocean regions

Start of Maintenance period: 20:00 UTC

End of Maintenance period: 21:00 UTC

Outage Impact: The JX terminals might lose their data routes but these will be automatically recovered.

Actions needed by user: None

Single or Multiple Outage(s) and duration(s): Single, up to 10 minutes traffic interruption per ocean region.

Activity: SAS Failover from Merredin to Perth SAS

Date of outage: May 20th 2019

Ocean Region: IOR

Start of Maintenance period: 21:00 UTC

End of Maintenance period: 22:00 UTC

Single or Multiple Outage(s) and duration(s): Single, up to 10 minutes traffic interruption.

Outage Impact: The JX terminals will lose connectivity but will be automatically re-acquired into the network.

Actions needed by user: Re-start the terminal if it does not re-join the network

Activity: RF reconfiguration of Beams 14, 19, 26, 28, 58 and 88

Date of outage: May 20th 2019

Ocean Region: IOR

Start of Maintenance period: 21:00 UTC

End of Maintenance period: 23:59 UTC

Single or Multiple Outage(s) and duration(s): Single, up to 90 minutes traffic interruption.

Outage Impact: The JX terminals will lose connectivity but will be automatically re-acquired into overlapping beams in the Indian West and Pacific Ocean regions Actions needed by user: Re-start the terminal if it does not re-join the network

Activity: SAS Failovers

Date of outage: May 22nd 2019

Ocean Region: POR

Start of Maintenance period: 18:00 UTC

End of Maintenance period: 21:00 UTC

Single or Multiple Outage(s) and duration(s): Two, up to 10 minutes traffic interruption.

Outage Impact: The JX terminals will lose connectivity but will be automatically re-acquired into the network.

Actions needed by user: Re-start the terminal if it does not re-join the network

We would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5