Essential Maintenance Activity on the JX iDirect Network

Inmarsat would like to advise you of the forthcoming planned maintenances to the JX Network during next week.

As part of the continuous service improvement our engineers will perform a SAS failover in all the Ocean Regions utilizing the I5 satellites as well as a re-start of some traffic processes in the Western European Region.

The purpose of these maintenances is to optimize the routing configuration. During these activities, the JX terminals will drop out of the network as detailed below:

Services affected: JX Terminals

Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.

Actions needed by user: Re-start the terminal if it does not re-join the network

Single or Multiple Outage(s) and duration(s): Single, up to 10 minutes traffic interruption.

Date of outage: June 24th 2019

Activity: SAS Failover from Lino Lakes to Winnipeg SAS

Ocean Region: Atlantic Ocean Region – AOR

Start of Maintenance period: 08:00 UTC

End of Maintenance period: 11:00 UTC

Activity: SAS Failover from Perth to Merredin SAS

Ocean Region:   Indian Ocean West – IOW

Start of Maintenance period: 21:00 UTC

End of Maintenance period: 23:59 UTC

Activity: Processes re-start

Ocean Region:   Western European Region – WER

Start of Maintenance period: 21:00 UTC

End of Maintenance period: 23:59 UTC

We would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5