Essential Maintenance Activity on the JX iDirect Network

july, 2019

17julAll DayEssential Maintenance Activity on the JX iDirect Network

Time

All Day (Wednesday)

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Event Details

Inmarsat would like to advise you of the forthcoming planned maintenance to the JX Network.

Engineers will perform a SAS failover in the Indian West Ocean Region to activate the new iDirect Velocity 1.6.1.5 software which will cause all JX terminals in this region to drop out of the network as detailed below:

Services affected: JX Terminals

Date of outage: July 17th 2019

Ocean Region: IOW

Start of Maintenance period: 21:00 UTC

End of Maintenance period: 23:59 UTC

Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.

Actions needed by user: Re-start the terminal if it does not re-join the network

Single or Multiple Outage(s) and duration(s): Single, up to 15 minutes traffic interruption.

We would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5

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