july, 2019
22julAll DayEssential Maintenance Activity on the JX iDirect Network
Time
All Day (Monday)
Event Details
Inmarsat would like to advise you of the forthcoming planned maintenance to the GX Network. Our engineers will perform a series of SAS failover in the Atlantic
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Event Details
Inmarsat would like to advise you of the forthcoming planned maintenance to the GX Network.
Our engineers will perform a series of SAS failover in the Atlantic and Indian Ocean Regions as well as a Protocol Processor re-start in the Western European Region to activate the new iDirect Velocity 1.6.1.5 software.
During these activities, all JX terminals will drop out of the network as detailed below:
Services affected: JX Terminals
Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Single or Multiple Outage(s) and duration(s): Single, up to 15 minutes traffic interruption.
Ocean Region: WER
Activity: Protocol Processor re-start
Date of outage: July 22nd 2019
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
We would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5