Essential Maintenance Activity on the JX iDirect Network

july, 2019

29julAll DayEssential Maintenance Activity on the JX iDirect Network


All Day (Monday)


Event Details

Inmarsat would like to advise you of the forthcoming planned maintenance to the JX Network. Inmarsat engineers will perform a SAS failover in the Pacific Ocean Region as well as a Protocol Processor re-start in the Northern European Region to activate the new iDirect Velocity software. During these activities, all JX terminals in the region will drop out of the network as detailed below:
Services affected: JX Terminals
Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Single or Multiple Outage(s) and duration(s): Single, up to 15 minutes traffic interruption.
Ocean Region: NER
Activity: Protocol Processor re-start
Date of outage: July 29th 2019
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
We would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to or via telephone at +1 410-266-2266 option 5

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