Essential Maintenance Activity on the JX iDirect Network

august, 2019

2augAll DayEssential Maintenance Activity on the JX iDirect Network

Time

All Day (Friday)

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Event Details

Due to operational requirements, Inmarsat will perform an emergency maintenance in the JX Network to implement new Channel Plans in the Indian Ocean West region (IOW). This activity will cause an interruption to the JX traffic on that region as detail below:
Services affected: JX Terminals
Ocean Region: IOW
Date of outage: August 2nd 2019
Start of Maintenance period: 16:00 UTC
End of Maintenance period: 17:00 UTC
Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.
Single or Multiple Outage(s) and duration(s): Single, less than 3 minutes traffic interruption.
Actions needed by user: Re-start the terminal if it does not re-join the network.
We would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.

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