Essential Maintenance Activity on the JX iDirect Network

september, 2019

18sepAll DayEssential Maintenance Activity on the JX iDirect Network

Time

All Day (Wednesday)

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Event Details

Inmarsat will perform a planned maintenance in the JX Network on Wednesday 18th of September, to accommodate future traffic growth as part of the Continuous Service Improvement commitment to our customers. This activity will cause a brief interruption to the JX traffic on all ocean regions as detail below:
Date of outage: September 18th 2019
Services affected: JX Terminals
Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.
Single or Multiple Outage(s) and duration(s): Multiple, less than 5 minutes traffic interruptions
Actions needed by user: Re-start the terminal if it does not re-join the network

Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC

Ocean Region: POR
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC

Ocean Region: IOW and IOR
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC

We would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5

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