Essential Maintenance Activity on the JX iDirect Network

september, 2019

25sepAll DayEssential Maintenance Activity on the JX iDirect Network

Time

All Day (Wednesday)

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Event Details

Inmarsat will perform a maintenance on the JX Network to activate new Channel Plans in the Indian and Pacific Ocean regions (IOR and POR) to optimize the frequency allocation in beams 11 and 82. Also, a new software build for the process that handles the allocation of resources to the terminals will be implemented in the Western European region (WER). These activities will cause an interruption to the JX traffic on that region as detailed below:
Date of outage: September 25th 2019
Ocean Region: POR Beams 11 and 82
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC

Ocean Region: IOR Beams 11 and 82, WER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC

Services affected: JX Terminals
Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.
Single or Multiple Outage(s) and duration(s): Single, less than 5 minutes traffic interruption
Actions needed by user: Re-start the terminal if it does not re-join the network.

We would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5

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