Essential Maintenance Activity on the JX iDirect Network

october, 2019

9octAll DayEssential Maintenance Activity on the JX iDirect Network

Time

All Day (Wednesday)

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Event Details

Inmarsat would like to advise you of the forthcoming planned maintenance to the GX/JX Network.
Inmarsat engineers will implement a software update in all ocean regions to enhance the terminals allocation process. During this activity, the GX/JX terminals will drop out of the network as detailed below:

Date of outage: October 9th 2019
Services affected: GX/JX Terminals
Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Single or Multiple Outage(s) and duration(s): Single, up to 3 minutes traffic interruption.

Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC

Ocean Region: POR
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC

Ocean Region: IOR, IOW, NER and WER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC

We would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5

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