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february 2021
No Events
january 2021
18janAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of planned maintenance activities to address an isolated discrepancy in GX Assurance data. During this activity terminals may lose lock and
more
Event Details
Collins Aerospace would like to advise you of planned maintenance activities to address an isolated discrepancy in GX Assurance data. During this activity terminals may lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX
Ocean Region: IOW
Start of Maintenance period: 01/18/2021 21:00 UTC
End of Maintenance period: 01/18/2021 23:59 UTC
Single or Multiple Outage(s) & Duration(s): Multiple outages of up to 1 minute
Outage Impact: All traffic from end terminals to the VAR will experience an outage
Terminal Types affected: All
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
11janAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of emergency maintenance to the GX Network. Engineers will be carrying out a server reboot to re-initialize file system mounts points.
more
Event Details
Collins Aerospace would like to advise you of emergency maintenance to the GX Network. Engineers will be carrying out a server reboot to re-initialize file system mounts points. During this activity terminals may lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Reason for notice: Re-introduction of DPI node into the traffic path after the faulty part replacement.
Services affected: JX / GX
Regions/Spots affected: IOR
Date of outage: 01/11/2020
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) & Duration(s): Multiple outages of up to 1 minute
Outage Impact: All traffic from end terminals to the VAR will experience an outage
Terminal Types affected: All
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
december 2020
16decAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of a planned maintenance to the GX Network at the POR regional SAS site. As part of the maintenance, all traffic
more
Event Details
Collins Aerospace would like to advise you of a planned maintenance to the GX Network at the POR regional SAS site. As part of the maintenance, all traffic from end terminals will experience two outages of up to 1 minute each while a DPI node is reintroduced into the traffic path having been removed for the faulty equipment replacement. During this activity terminals may lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Reason for notice: Re-introduction of DPI node into the traffic path after the faulty part replacement
Services affected: JX / GX
Regions/Spots affected: POR
Start of Maintenance period: 12/16/2020 18:00 UTC
End of Maintenance period: 12/16/2020 21:00 UTC
Single or Multiple Outage(s) & Duration(s): Multiple outages of up to 1 minute
Outage Impact: All traffic from end terminals to the VAR will experience an outage
Terminal Types affected: All
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
14decAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of a planned maintenance to the GX Network. As part of the Continuous Service Improvement commitment to our customers, engineers will
more
Event Details
Collins Aerospace would like to advise you of a planned maintenance to the GX Network. As part of the Continuous Service Improvement commitment to our customers, engineers will be activating new Channel plans which may cause short traffic interruptions. During this activity terminals may lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX
Ocean Region: POR
Start of Maintenance period: 12/14/20 18:00 UTC
End of Maintenance period: 12/14/20 21:00 UTC
Single or Multiple Outage(s) & Duration(s): Single outage of up to 10 minutes
Outage Impact: Some terminals may lose lock and drop out of the network, and will attempt to re-acquire onto an overlapping region. If no overlapping region is available or the satellite is in blockage, the terminal will re-acquire into the network on the original region once it becomes available.
Terminal Types affected: All
Actions needed by user: Re-start the terminal if it does not re-join the network after 15 minutes.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
14decAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of a planned maintenance to the GX Network. As part of the Continuous Service Improvement commitment to our customers, engineers will
more
Event Details
Collins Aerospace would like to advise you of a planned maintenance to the GX Network. As part of the Continuous Service Improvement commitment to our customers, engineers will be activating new Channel plans which may cause short traffic interruptions. During this activity terminals may lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX
Ocean Region: AOR
Start of Maintenance period: 12/14/20 08:00 UTC
End of Maintenance period: 12/14/20 11:00 UTC
Single or Multiple Outage(s) & Duration(s): Single outage of up to 10 minutes
Outage Impact: Some terminals may lose lock and drop out of the network, and will attempt to re-acquire onto an overlapping region. If no overlapping region is available or the satellite is in blockage, the terminal will re-acquire into the network on the original region once it becomes available.
Terminal Types affected: All
Actions needed by user: Re-start the terminal if it does not re-join the network after 15 minutes.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
14decAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of a planned maintenance to the GX Network. As part of the Continuous Service Improvement commitment to our customers, engineers will
more
Event Details
Collins Aerospace would like to advise you of a planned maintenance to the GX Network. As part of the Continuous Service Improvement commitment to our customers, engineers will be activating new Channel plans which may cause short traffic interruptions. During this activity terminals may lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX
Ocean Region: IOW, IOR, NER, WER, EMR
Start of Maintenance period: 12/14/20 21:00 UTC
End of Maintenance period: 12/14/20 23:59 UTC
Single or Multiple Outage(s) & Duration(s): Single outage of up to 10 minutes
Outage Impact: Some terminals may lose lock and drop out of the network, and will attempt to re-acquire onto an overlapping region. If no overlapping region is available or the satellite is in blockage, the terminal will re-acquire into the network on the original region once it becomes available.
Terminal Types affected: All
Actions needed by user: Re-start the terminal if it does not re-join the network after 15 minutes.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
7decAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of a planned maintenance to the GX Network. As part of the Continuous Service Improvement commitment to our customers, engineers will
more
Event Details
Collins Aerospace would like to advise you of a planned maintenance to the GX Network. As part of the Continuous Service Improvement commitment to our customers, engineers will implement a new channel plan in IOR region to accommodate future traffic growth. During this activity terminals may lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX
Regions/Spots affected: IOR
Date of outage: 12/07/2020
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) & Duration(s): Single outage of up to 10 minutes
Outage Impact: Some terminals may lose lock and drop out of the network, and will attempt to re-acquire onto an overlapping region. If no overlapping region is available or the satellite is in blockage, the terminal will re-acquire into the network on the original region once it becomes available.
Terminal Types affected: All
Actions needed by user: Re-start the terminal if it does not re-join the network after 15 minutes.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
2decAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of a planned maintenance to the JX / GX network. As part of the Continuous Service Improvement commitment, engineers will implement
more
Event Details
Collins Aerospace would like to advise you of a planned maintenance to the JX / GX network. As part of the Continuous Service Improvement commitment, engineers will implement a new channel plan in the Northern European Region (NER) to accommodate future traffic growth. During this activity terminals may lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX
Regions/Spots affected: NER
Date of outage: 12/02/2020
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) & Duration(s): Single outage of up to 10 minutes
Outage Impact: Some terminals may lose lock and drop out of the network, and will attempt to re-acquire onto an overlapping region. If no overlapping region is available or the satellite is in blockage, the terminal will re-acquire into the network on the original region once it becomes available
Terminal Types affected: All
Actions needed by user: Re-start the terminal if it does not re-join the network after 15 minutes
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
november 2020
30novAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of a forthcoming planned maintenance to the monitoring equipment at the JX / GX sites. During this activity terminals shall lose
more
Event Details
Collins Aerospace would like to advise you of a forthcoming planned maintenance to the monitoring equipment at the JX / GX sites. During this activity terminals shall lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX End-terminals traffic outage
Regions/Spots affected: IOW
Start of Maintenance period: 11-30-2020 21:00 UTC
End of Maintenance period: 11-30-2020 23:59 UTC
Single or Multiple Outage(s) & Duration(s): Multiple outages of up to 1 minute
Outage Impact: All traffic from end terminals to the VAR will experience an outage
Terminal Types affected: All
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
25novAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of a planned activity to deploy a new Processing Protocol software release on a limited number of PP nodes in IOR.
more
Event Details
Collins Aerospace would like to advise you of a planned activity to deploy a new Processing Protocol software release on a limited number of PP nodes in IOR. These actions are in preparation for the global deployment of the new software. During this activity terminals may lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX Services
Activity: Deploy a new PP process software release on a limited number of PP nodes
Services affected: JX / GX
Ocean Region: POR
Start of Maintenance period: 11/25/20 18:00 UTC
End of Maintenance period: 11/25/20 21:00 UTC
Single or Multiple Outage(s) and duration(s): Single, up to 2 minutes
Outage Impact: Terminals might drop from the network and re-acquire
Actions needed by user: No action is required from user
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
25novAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of a planned activity to deploy a new Processing Protocol software release on a limited number of PP nodes in IOR.
more
Event Details
Collins Aerospace would like to advise you of a planned activity to deploy a new Processing Protocol software release on a limited number of PP nodes in IOR. These actions are in preparation for the global deployment of the new software. During this activity terminals may lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX Services
Activity: Deploy a new PP process software release on a limited number of PP nodes
Services affected: JX / GX
Ocean Region: AOR
Start of Maintenance period: 11/25/20 08:00 UTC
End of Maintenance period: 11/25/20 11:00 UTC
Single or Multiple Outage(s) and duration(s): Single, up to 2 minutes
Outage Impact: Terminals might drop from the network and re-acquire
Actions needed by user: No action is required from user
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
25novAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of a planned activity to deploy a new Processing Protocol software release on a limited number of PP nodes in IOR.
more
Event Details
Collins Aerospace would like to advise you of a planned activity to deploy a new Processing Protocol software release on a limited number of PP nodes in IOR. These actions are in preparation for the global deployment of the new software. During this activity terminals may lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX Services
Activity: Deploy a new PP process software release on a limited number of PP nodes
Services affected: JX / GX
Ocean Region: IOW/NER/WER
Start of Maintenance period: 11/25/20 21:00 UTC
End of Maintenance period: 11/25/20 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single, up to 2 minutes
Outage Impact: Terminals might drop from the network and re-acquire
Actions needed by user: No action is required from user
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
25novAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of a forthcoming planned maintenance to the monitoring equipment at the JX / GX sites. During this activity terminals shall lose
more
Event Details
Collins Aerospace would like to advise you of a forthcoming planned maintenance to the monitoring equipment at the JX / GX sites. During this activity terminals shall lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX End-terminals traffic outage
Regions/Spots affected: IOR / POR
Start of Maintenance period: 11-25-2020 19:00 UTC
End of Maintenance period: 11-25-2020 22:00 UTC
Single or Multiple Outage(s) & Duration(s): Multiple outages of up to 1 minute
Outage Impact: All traffic from end terminals to the VAR will experience an outage
Terminal Types affected: All
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
23novAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of a planned activity to deploy a new Processing Protocol software release on a limited number of PP nodes in IOR.
more
Event Details
Collins Aerospace would like to advise you of a planned activity to deploy a new Processing Protocol software release on a limited number of PP nodes in IOR. These actions are in preparation for the global deployment of the new software. During this activity terminals may lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX Services
Activity: Deploy a new PP process software release on a limited number of PP nodes
Ocean Region: IOR
Services affected: JX / GX
Start of Maintenance period: 11/23/20 21:00 UTC
End of Maintenance period: 11/23/20 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single, up to 2 minutes
Outage Impact: Terminals might drop from the network and re-acquire
Actions needed by user: No action is required from user
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
18novAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of an emergency maintenance to upgrade the Protocol Processing software in all ocean regions. During this activity terminals shall lose lock
more
Event Details
Collins Aerospace would like to advise you of an emergency maintenance to upgrade the Protocol Processing software in all ocean regions. During this activity terminals shall lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX End-terminals traffic outage
Ocean Region: POR
Start of Maintenance period: 11/18/20 18:00 UTC
End of Maintenance period: 11/18/20 20:00 UTC
Ocean Region: IOR/IOW/NER/WER
Start of Maintenance period: 11/18/20 21:00 UTC
End of Maintenance period: 11/18/20 23:59 UTC
Single or Multiple Outage(s) & Duration(s): Single outage up to 2 minutes
Outage Impact: All traffic may drop from network and re-acquire
Terminal Types affected: All
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
18novAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of a forthcoming planned maintenance to the monitoring equipment at the JX / GX sites. During this activity terminals shall lose
more
Event Details
Collins Aerospace would like to advise you of a forthcoming planned maintenance to the monitoring equipment at the JX / GX sites. During this activity terminals shall lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Services affected: JX / GX End-terminals traffic outage
Regions/Spots affected: AOR
Start of Maintenance period: 11-18-2020 08:00 UTC
End of Maintenance period: 11-18-2020 11:00 UTC
Single or Multiple Outage(s) & Duration(s): Multiple outages of up to 1 minute
Outage Impact: All traffic from end terminals to the VAR will experience an outage
Terminal Types affected: All
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
4novAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of a forthcoming planned maintenance. As part of routine service checks, a service switchover to the Back-up SAS in IOR will
more
Event Details
Collins Aerospace would like to advise you of a forthcoming planned maintenance. As part of routine service checks, a service switchover to the Back-up SAS in IOR will be carried out. During this activity terminals shall lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Date of Maintenance: November 4th 2020
Regions/Spots affected: IOR
Services affected: JX / GX
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) & Duration(s): IOR Region: Single outage of up to 15 minutes
Outage Impact: Terminals will lose lock and drop out of the network, and will attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal will re-acquire into the network on the original region once it becomes available
Terminal Types affected: All
Actions needed by user: Restart the terminal if it does not re-join the network after 15 minutes.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
2novAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of a forthcoming planned maintenance. New channel plans will be activated in the neJX / GX network as part of the
more
Event Details
Collins Aerospace would like to advise you of a forthcoming planned maintenance. New channel plans will be activated in the neJX / GX network as part of the continuous service improvement to the service. During this activity terminals shall lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Date of outage: November 2nd 2020
Ocean Region: All regions
Services affected: JX / GX
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Multiple, up to 5 minutes
Outage Impact: Terminals may experience traffic disruption for up to 5 minutes
Actions needed by user: Restart terminal if it does not enter the network.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
october 2020
26octAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of a planned activity to deploy a new Protocol Processor processing software release on a limited number of beams in AOR
more
Event Details
Collins Aerospace would like to advise you of a planned activity to deploy a new Protocol Processor processing software release on a limited number of beams in AOR and IOR. These actions are in preparation for the global deployment of the new software. During this activity terminals shall lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Activity: Deploy a new Protocol Processor processing software release on a limited number of beams in AOR and IOR
Date of outage: October 26th 2020
Ocean Region: AOR Beam 84, IOR Beam 1
Services affected: JX / GX
Start of Maintenance period: 10/26/20 21:00 UTC
End of Maintenance period: 10/26/20 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single, up to 2 minutes.
Outage Impact: Terminals might drop from the network and re-acquire.
Actions needed by user: No action is required from user.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
19octAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of a planned maintenance activity to the JX/GX service. As part of the Continuous Service Improvement our engineers will perform a
more
Event Details
Collins Aerospace would like to advise you of a planned maintenance activity to the JX/GX service. As part of the Continuous Service Improvement our engineers will perform a GX Network upgrade to version 3.0. During this activity terminals shall lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available. Terminals in NER and WER regions are also expected to experience one additional disruption when the Linecards receive the updated option file. The details and timeline of the changes are reported below:
Activity: GX Network upgrade to version 3.0
Services affected: JX / GX
Regions/Spots affected: All Beams and Satellites in JX/GX Network
Start of Maintenance period: 10-19-20 16:00 UTC
End of Maintenance period: 10-19-20 23:59 UTC
Single or Multiple Outage(s) & Duration(s): Multiple outages of up to 5 minutes
Outage Impact: Terminal will drop out of network and re-acquire within 5 minutes
Terminal Types affected: All
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
12octAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity to the GX service. As part of the Continuous Service Improvement our engineers will perform a
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity to the GX service. As part of the Continuous Service Improvement our engineers will perform a GX Network upgrade to version 3.0. During this activity terminals shall lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available. The details and timeline of the changes are reported below:
Activity: GX Network upgrade to version 3.0
Services affected: Global Xpress
Regions/Spots affected: All Beams and Satellites in GX Network
Start of Maintenance period: 12-10-20 16:00 UTC
End of Maintenance period: 12-10-20 00:00 UTC
Single or Multiple Outage(s) & Duration(s): Multiple outages of up to 5 minutes
Outage Impact: Terminal will drop out of network and re-acquire within 5 minutes
Terminal Types affected: All
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
8octAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Thursday)
Event Details
Collins Aerospace would like to advise you of an emergency maintenance activity to the GX service. New channel plans will be activated in the Global Xpress network for the Indian
more
Event Details
Collins Aerospace would like to advise you of an emergency maintenance activity to the GX service. New channel plans will be activated in the Global Xpress network for the Indian Ocean Region (IOR) and in Indian Ocean West (IOW) as part of the continuous service improvement to our customers. During this activity terminals shall lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available. The details and timeline of the changes are reported below:
Date of outage: 8th October 2020
Ocean Region: IOR and IOW
Services affected: Global Xpress
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single, up to 6 minutes
Outage Impact: Terminals may experience traffic disruption for up to 6 minutes
Actions needed by user: Restart terminal if it does not enter the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
7octAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of an emergency maintenance activity to the GX service. Due to some intermittent file system issues identified in Merredin, a SAS
more
Event Details
Collins Aerospace would like to advise you of an emergency maintenance activity to the GX service. Due to some intermittent file system issues identified in Merredin, a SAS failover will be performed in IOR from Merredin to Perth. During this activity terminals shall lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available. The details and timeline of the changes are reported below:
Ocean Region: IOR
Start of Maintenance Period: 10/07/20 21:00 UTC
End of Maintenance Period: 10/07/20 23:59 UTC
Single or Multiple Outage(s) & Duration(s): Single outage of up to 15 minutes
Outage Impact: Terminals shall lose lock and drop out of the network, and will attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal will re-acquire into the network on the original region once it becomes available.
Terminal Types affected: All GX Terminals
Actions needed by user: Re-start the terminal if it does not re-join the network after 15 minutes
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
5octAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity to the GX service in IOR. Additional capacity in IOR over the South China Sea area
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity to the GX service in IOR. Additional capacity in IOR over the South China Sea area will be added to meet the increase in customer demand. During this activity terminals shall lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available. The details and timeline of the changes are reported below:
Reason for notice: New Frequency plan update
Services affected: Global Xpress
Ocean Region: IOR
Start of Maintenance period: 05/10/20 21:00 UTC
End of Maintenance period: 05/10/20 23:59 UTC
Single or Multiple Outage(s) & Duration(s): Single, up to 6 minutes
Terminal Types affected: All GX Terminals
Actions needed by user: Re-start the terminal
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
september 2020
23sepAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity to the GX SAS. As part of the Continuous Service Improvement commitment to our customers, upgrading
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity to the GX SAS. As part of the Continuous Service Improvement commitment to our customers, upgrading all GX SAS to Velocity 3.1.0.1 on the Protocol Processors (PP) in all SAS and Global Bandwidth Monitors. During this activity terminals shall lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available. The details and timeline of the changes are reported below:
Ocean Region: AOR
Start of Maintenance period: 09/23/20 08:00 UTC
End of Maintenance period: 09/23/20 11:00 UTC
Single or Multiple Outage(s) & Duration(s): AOR Single outage of up to 15 minutes.
Outage Impact: Terminals shall lose lock and drop out of the network, and shall attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Terminal Types affected: All GX Terminals.
Actions needed by user: Re-start the terminal if it does not re-join the network after 15 minutes.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
18sepAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Friday)
Event Details
Collins Aerospace would like to advise you of the following emergency maintenance. More capacity is being added to improve the GX performance over the Singapore region. Upon making
more
Event Details
Collins Aerospace would like to advise you of the following emergency maintenance. More capacity is being added to improve the GX performance over the Singapore region. Upon making this change, terminals in IOR may experience service degradation of up to 6 minutes where voice and data could be unavailable. The details and timeline of the changes are reported below:
Date of outage: 18th September 2020
Ocean Region: IOR
Services affected: Global Xpress
Start of Maintenance period: 09/18/20 14:00 UTC
End of Maintenance period: 09/18/20 15:00 UTC
Single or Multiple Outage(s) and duration(s): Terminals may experience a single traffic disruption for up to 6 minutes.
Outage Impact: Terminals will remain in the network, but are unable to use data or voice for 6 minutes.
Actions needed by user: No action is required from user
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
17sepAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Thursday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity to the GX network. For operational reasons relating to establishing GX services in the Indian territories,
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity to the GX network. For operational reasons relating to establishing GX services in the Indian territories, changes will be made to the Indian Ocean West (IOW) region and is expected to continue until the end of the calendar year.
Whilst these services are being established, a small fraction of IOW (GX4 satellite) coverage (less than 5%) may experience a temporary reduction in the quality of service that is currently received.
Reason for notice: To establish GX services in Indian territories
Services affected: Global Xpress
Regions/Spots affected: All
Ocean Region: IOW
Single or Multiple Outage(s) & Duration(s): N/A
Outage Impact: a small fraction of IOW (GX4 satellite) coverage (less than 5%) may experience a temporary reduction in the quality of service that is currently received. It is anticipated that this work will be completed by the end of 2020.
Terminal Types affected: All GX Terminals
Actions needed by user: N/A
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
9sepAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity to the GX SAS. As part of the Continuous Service Improvement commitment to our customers our
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity to the GX SAS. As part of the Continuous Service Improvement commitment to our customers our engineers shall upgrade all GX SAS to Velocity 3.1.0.1 on the Protocol Processors (PP) in all SAS and Global Bandwidth Monitors. During this activity terminals will lose lock and drop out of the network and attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available. The details and timeline of the changes are reported below:
Reason for notice: Inmarsat shall upgrade all GX SAS to Velocity 3.1
Services affected: GX / JX
Regions/Spots affected: ALL BEAMS
Ocean Region: IOR, WER
Start of Maintenance period: 09/09/20 21:00 UTC
End of Maintenance period: 09/09/20 23:59 UTC
Single or Multiple Outage(s) and duration(s): I5 SAS: Single outage of up to 15 minutes. Mini-SAS: Multiple outages of up to 15 minutes.
Outage Impact: Terminals will lose lock and drop out of the network, and will attempt to re-acquire onto an overlapping region. If no overlapping region is available, or the satellite is in blockage, the terminal shall re-acquire into the network on the original region once it becomes available.
Terminal Types affected: All GX Terminals
Actions needed by user: Re-start the terminal if it does not re-join the network after 15 minutes
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
2sepAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity to add a new return group which will be activated in the Inmarsat Global Xpress network
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity to add a new return group which will be activated in the Inmarsat Global Xpress network for the Indian Ocean Region. This is part of the continuous service improvement to our customers. The details and timeline of the changes are reported below:
Activity: New return group configuration to be activated in the Global Xpress network for the Indian ocean Region in the beams reported below
Date of outage: Wednesday 2nd September 2020
Ocean Region: IOR Beams 23, 24, 33, 34, 43, 45
Services affected: JX/GX
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single
Outage Impact: Terminals might lose connectivity but will be automatically re-acquired into the network
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
august 2020
24augAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming emergency maintenance to the Inmarsat JX/GX Network. Inmarsat's engineers will be upgrading their network for the GX/JX service
more
Event Details
Collins Aerospace would like to advise you of the forthcoming emergency maintenance to the Inmarsat JX/GX Network. Inmarsat’s engineers will be upgrading their network for the GX/JX service and will apply changes to terminals which will trigger an automatic service restart. The details and timeline of the changes are reported below:
Activity: Apply changes to terminals
Date of outage: 08/24/2020
Ocean Region: All Beams and Satellites in the GX network
Services affected: GX / JX
Start of Maintenance period: 1600 UTC
End of Maintenance period: 2100 UTC
Single or Multiple Outage(s) and duration(s): Single, up to 5 minutes, terminals will be updated in batches of 100 and will be spread out between the time period
Outage Impact: Terminals with IGMP enabled will drop and re-acquire in less than 5 minutes
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
17augAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming emergency maintenance to the Inmarsat JX/GX Network. Inmarsat's engineers will implement new channel plans to accommodate traffic growth
more
Event Details
Collins Aerospace would like to advise you of the forthcoming emergency maintenance to the Inmarsat JX/GX Network. Inmarsat’s engineers will implement new channel plans to accommodate traffic growth as part of the Continuous Service Improvement commitment to our customers. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: August 17th 2020
Activity: Bandwidth swap is required in 5F4 between Beams 11 and 27 to accommodate lease bandwidth while recovering similar capacity from current lease
Date of outage: August 17 2020
Ocean Region: IOW
Services affected: Global Xpress
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single
Outage Impact: Potential traffic degradation in the region for up to 5 minutes
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
12augAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming emergency maintenance to the Inmarsat JX/GX Network. Inmarsat's engineers will implement new channel plans to accommodate traffic growth
more
Event Details
Collins Aerospace would like to advise you of the forthcoming emergency maintenance to the Inmarsat JX/GX Network. Inmarsat’s engineers will implement new channel plans to accommodate traffic growth as part of the Continuous Service Improvement commitment to our customers. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: August 12th 2020
Activity: Activation of new Channel Plans in IOR (I5F1)
Date of outage: 12 August 2020
Ocean Region: IOR
Services affected: Global Xpress
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single, up to 6 minutes traffic interruption
Outage Impact: Terminals might lose connectivity but will be automatically re-acquired into the network
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
10augAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/ GX Network. Inmarsat's engineers will implement a configuration update to improve process
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/ GX Network. Inmarsat’s engineers will implement a configuration update to improve process handling as part of the Continuous Service Improvement commitment to our customers. The details and timeline of the changes are reported below:
Date of Maintenance: August 10th 2020
Ocean Region: IOW
Services affected: JX/GX
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single
Outage Impact: All affected terminals will lose IP connectivity for 6 minutes
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
5augAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat’s engineers will perform Payload related maintenance activities and implement a
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat’s engineers will perform Payload related maintenance activities and implement a new Protocol Processor software release as part of the Continuous Service Improvement commitment to our customers. The details and timeline of the changes are reported below:
Date of outage: 5th August 2020
Ocean Region: AOR
Start of Maintenance period: 05/08/20 08:00 UTC
End of Maintenance period: 05/08/20 11:00 UTC
Ocean Region: POR
Start of Maintenance period: 05/08/20 18:00 UTC
End of Maintenance period: 05/08/20 21:00 UTC
Ocean Region: IOR, IOW, NER and WER
Start of Maintenance period: 05/08/20 21:00 UTC
End of Maintenance period: 05/08/20 23:59 UTC
Services affected JX/GX
Single or Multiple Outage(s) and duration(s): Multiple outages up to 6 minutes each time
Outage Impact: Terminals might lose connectivity but will be automatically re-acquired into the network
Actions needed by user: No action is required from user but please re-start the terminal if it does not re-join the network.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
3augAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity for Inmarsat JX/GX to deploy a new PP process software release on a limited number of
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned activity for Inmarsat JX/GX to deploy a new PP process software release on a limited number of PP servers in IOR and on a single Beam in IOR. These actions are in preparation for the global deployment of the new software. The details and timeline of the changes are reported below:
Activity: Deploy a new PP process software release on a limited number of PP servers in IOR and on a single Beam in IOR
Date of outage: August 3rd 2020
Ocean Region: IOR, IOR Beam 85
Services affected: Global Xpress
Start of Maintenance period: August 3rd 2020 21:00 UTC
End of Maintenance period: August 3rd 2020 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single, up to 2 minutes
Outage Impact: Terminals might drop from the network and re-acquire
Actions needed by user: No action is required from user
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
july 2020
29julAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/ GX Network. Inmarsat's engineers will implement a configuration update to improve process
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/ GX Network. Inmarsat’s engineers will implement a configuration update to improve process handling as part of the Continuous Service Improvement commitment to our customers. The details and timeline of the changes are reported below:
Date of Maintenance: July 29th 2020
Ocean Region: POR
Services affected: Global Xpress
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC
Single or Multiple Outage(s) and duration(s): Single
Outage Impact: All affected terminals will lose IP connectivity for 6 minutes
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
22julAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned Inmarsat JX/GX Network version upgrade to Velocity 2.0. The new version will be broadcasted to all terminals
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned Inmarsat JX/GX Network version upgrade to Velocity 2.0. The new version will be broadcasted to all terminals in the network which will trigger an automatic service restart. The details and timeline of the changes are reported below:
Activity: JX/GX Network version Upgrade to Velocity 2.0
Date of outage: Wednesday 22 July
Ocean Region: All Ocean Regions
Services affected: Global Xpress
Start of Maintenance period: 17:00 UTC
End of Maintenance period: 00:00 UTC
Single or Multiple Outage(s) and duration(s): Single, up to 5 minutes, see exceptions below
Outage Impact: All terminals will drop and re-acquire in less than 5 minutes; although the expected bounce is single, a limited number of terminals could restart more than once due to unexpected process crashing.
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
20julAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/ GX Network. Inmarsat's engineers will implement a configuration update to improve process
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/ GX Network. Inmarsat’s engineers will implement a configuration update to improve process handling as part of the Continuous Service Improvement commitment to our customers.
The details and timeline of the changes are reported below:
Date of Maintenance: July 20th 2020
Ocean Region: IOR
Services affected: JX/GX
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single
Outage Impact: All affected terminals will lose IP connectivity for 6 minutes
Actions needed by user: None
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
6julAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Inmarsat, in consultation with the vendor, will roll out a software release to fix an issue seen in the existing software. The release has been successfully verified on
more
Event Details
Inmarsat, in consultation with the vendor, will roll out a software release to fix an issue seen in the existing software. The release has been successfully verified on a limited number of protocol processes, and will now be rolled out to all other PP’s and Ocean Regions. In addition to the above mentioned activity Inmarsat would like to advise you of the forthcoming planned SAS Failover in AOR from Winnipeg to Linolakes.
Services affected: GX/JX
Region affected: AOR
Date of outage: July 6th 2020
Start of Maintenance period: 0800 UTC
End of Maintenance period: 1100 UTC
Single or Multiple Outage(s) and duration(s): Single up to 10 minutes
Outage Impact: Terminals might bounce a re-acquire automatically
Actions needed by user: There is no requirement from the customer user.
Services affected: GX/JX
Region affected: POR
Date of outage: July 6th 2020
Start of Maintenance period: 1800 UTC
End of Maintenance period: 2100 UTC
Single or Multiple Outage(s) and duration(s): Single up to 6 minutes
Outage Impact: Terminals might bounce an re-acquire automatically
Actions needed by user: There is no requirement from the customer user.
Services affected: GX/JX
Region affected: IOW/IOR/NER/WER
Date of outage: July 6th 2020
Start of Maintenance period: 2100 UTC
End of Maintenance period: 0000 UTC
Single or Multiple Outage(s) and duration(s): Single up to 6 minutes
Outage Impact: Terminals might bounce an re-acquire automatically
Actions needed by user: There is no requirement from the customer user.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
june 2020
22junAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Inmarsat in consultation with iDirect, will roll out an emergency software release to fix an issue seen in the existing software. The release has been successfully tested on
more
Event Details
Inmarsat in consultation with iDirect, will roll out an emergency software release to fix an issue seen in the existing software. The release has been successfully tested on Inmarsat’s test environment, but will be loaded in this phase on a limited number of protocol processors before being rolled out to all other PP’s and Ocean Regions. The detail of the impact and schedule are reported below:
Services affected: GX/JX.
Region affected: POR
Date of outage: June 22nd 2020
Start of Maintenance period: 1800 UTC
End of Maintenance period: 2100 UTC
Single or Multiple Outage(s) and duration(s): Single up to 6 minutes
Outage Impact: Terminals might bounce an re-acquire automatically
Actions needed by user: There is no requirement from the customer user.
Services affected: GX/JX
Region affected: IOR
Date of outage: June 22nd 2020
Start of Maintenance period: 2100 UTC
End of Maintenance period: 0000 UTC
Single or Multiple Outage(s) and duration(s): Single up to 6 minutes
Outage Impact: Terminals might bounce an re-acquire automatically
Actions needed by user: There is no requirement from the customer user.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
14junAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Sunday)
Event Details
Inmarsat has advised Collins Aerospace, that on the 14th June 2020 at 15.40 UTC all JX/GX voice and data customers experienced an outage in the WER region.
more
Event Details
Inmarsat has advised Collins Aerospace, that on the 14th June 2020 at 15.40 UTC all JX/GX voice and data customers experienced an outage in the WER region.
Upon initial investigation it was noted that both primary and secondary circuits were down. Recovery procedures were initiated and successfully completed at 16:16 UTC.
Further investigation confirmed the root cause to be a high voltage power cable damaged by an electrical storm in Berlin that stopped the automatic switchover from taking place.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
(Posted June 17, 2020)
10junAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming emergency maintenance to the Inmarsat JX/GX Network in AOR, where our Inmarsat's engineers will load a patch to
more
Event Details
Collins Aerospace would like to advise you of the forthcoming emergency maintenance to the Inmarsat JX/GX Network in AOR, where our Inmarsat’s engineers will load a patch to correct an issue noted on the handling of a process. This activity will require all terminals to briefly leave the network and re-establish the connections. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: June 10th 2020
Services affected: JX/GX Terminals
Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC
Single or Multiple Outage(s) and duration(s): single, Up to 2 minutes traffic interruptions , followed by a period of up to 20 minutes where some terminals could experience a longer period to re-establish traffic after they back in the network.
Impact: AOR terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
1junAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat's engineers will implement a software update in all ocean regions
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat’s engineers will implement a software update in all ocean regions to enhance the terminals allocation processes as part of the Continuous Service Improvement commitment to our customers. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: June 1st 2020
Services affected: JX/GX Terminals
Ocean Region: POR
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC
Single or Multiple Outage(s) and duration(s): Single, Up to 5 minutes traffic interruptions.
Impact: Terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
may 2020
27mayAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat's engineers will implement new channel plans to accommodate traffic growth
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat’s engineers will implement new channel plans to accommodate traffic growth as part of the Continuous Service Improvement commitment to our customers. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: May 27th 2020
Services affected: JX/GX Terminals
Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC
Single or Multiple Outage(s) and duration(s): Single, up to 2 minutes traffic interruption.
Impact: Terminals might lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network.
Ocean Region: IOR/IOW
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single, up to 2 minutes traffic interruption.
Impact: Terminals might lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
25mayAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat's engineers will implement a software update in all ocean regions
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat’s engineers will implement a software update in all ocean regions to enhance the terminals allocation processes as part of the Continuous Service Improvement commitment to our customers. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: May 25th 2020
Services affected: JX/GX Terminals
Ocean Region: IOW
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single, Up to 5 minutes traffic interruptions.
Impact: Terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
20may1:00 am- 1:00 amEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
(Wednesday) 1:00 am - 1:00 am
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat's engineers will implement a software update in all ocean regions
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat’s engineers will implement a software update in all ocean regions to enhance the terminals allocation processes as part of the Continuous Service Improvement commitment to our customers. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: May 20th 2020
Services affected: JX/GX Terminals
Ocean Region: IOR
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single, Up to 5 minutes traffic interruptions.
Impact: Terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
20mayAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat's engineers will implement new channel plans to accommodate traffic growth
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat’s engineers will implement new channel plans to accommodate traffic growth as part of the Continuous Service Improvement commitment to our customers. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: May 20th 2020
Services affected: JX/GX Terminals
Ocean Region: POR
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC
Single or Multiple Outage(s) and duration(s): Single, up to 2 minutes traffic interruption.
Impact: Terminals might lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
18mayAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat's engineers will implement a software update in all ocean regions
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat’s engineers will implement a software update in all ocean regions to enhance the terminals allocation processes as part of the Continuous Service Improvement commitment to our customers. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: May 18th 2020
Services affected: JX/GX Terminals
Ocean Region: NER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single, Up to 5 minutes traffic interruptions.
Impact: Terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
13mayAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat's engineers will implement a software update in all ocean regions
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat’s engineers will implement a software update in all ocean regions to enhance the terminals allocation processes as part of the Continuous Service Improvement commitment to our customers. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: May 13th 2020
Services affected: JX/GX Terminals
Ocean Region: WER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single, Up to 5 minutes traffic interruptions.
Impact: Terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
6mayAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat's engineers will implement new channel plans to accommodate traffic growth
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network. Inmarsat’s engineers will implement new channel plans to accommodate traffic growth as part of the Continuous Service Improvement commitment to our customers. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: May 6th 2020
Services affected: JX/GX Terminals
Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC
Single or Multiple Outage(s) and duration(s): Multiple, Up to 5 minutes traffic interruptions.
Impact: Terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network.
Ocean Region: POR
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC
Single or Multiple Outage(s) and duration(s): Multiple, Up to 5 minutes traffic interruptions.
Impact: Terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network.
Ocean Region: IOR/IOW/NER/WER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Multiple, Up to 5 minutes traffic interruptions.
Impact: Terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
6mayAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network, where Inmarsat's engineers will update the JX/GX HUBs to Velocity 2.0.
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network, where Inmarsat’s engineers will update the JX/GX HUBs to Velocity 2.0. Part of this activity is a SAS switchover in AOR, IOW, IOR and POR; and stand-alone sites for NER and WER to be temporarily unavailable. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: May 6th 2020
Services affected: JX/GX Terminals
Ocean Region: IOW
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): single, Up to 10 minutes traffic interruptions during the SAS Failover.
Impact: IOW terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
4mayAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network, where Inmarsat's engineers will update the JX/GX HUBs to Velocity 2.0.
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network, where Inmarsat’s engineers will update the JX/GX HUBs to Velocity 2.0. Part of this activity is a SAS switchover in AOR, IOW, IOR and POR; and stand-alone sites for NER and WER to be temporarily unavailable. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: May 4th 2020
Services affected: JX/GX Terminals
Ocean Region: NER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): multiple, Up to 10 minutes traffic interruptions during the SAS upgrade.
Impact: NER terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
april 2020
29aprAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network, where Inmarsat's engineers will update the JX/GX HUBs to Velocity 2.0.
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network, where Inmarsat’s engineers will update the JX/GX HUBs to Velocity 2.0. Part of this activity is a SAS switchover in AOR, IOW, IOR and POR; and stand-alone sites for NER and WER to be temporarily unavailable. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: April 29th 2020
Services affected: JX/GX Terminals
Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC
Single or Multiple Outage(s) and duration(s): single, Up to 10 minutes traffic interruptions during the SAS Failover.
Impact: AOR terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
27aprAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network, where Inmarsat's engineers will update the JX/GX HUBs to Velocity 2.0.
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network, where Inmarsat’s engineers will update the JX/GX HUBs to Velocity 2.0. Part of this activity is a SAS switchover in AOR, IOW, IOR and POR; and stand-alone sites for NER and WER to be temporarily unavailable. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: April 27th 2020
Services affected: JX/GX Terminals
Ocean Region: WER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): multiple, Up to 10 minutes traffic interruptions during the SAS upgrade.
Impact: WER terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
22aprAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network, where Inmarsat's engineers will update the JX/GX HUBs to Velocity 2.0.
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat JX/GX Network, where Inmarsat’s engineers will update the JX/GX HUBs to Velocity 2.0. Part of this activity is a SAS switchover in AOR, IOW, IOR and POR; and stand-alone sites for NER and WER to be temporarily unavailable. This maintenance will cause brief interruptions to the JX/GX traffic as detail below:
Date of Maintenance: April 22nd 2020
Services affected: JX/GX Terminals
Ocean Region: IOR
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): single, Up to 10 minutes traffic interruptions during the SAS Failover.
Impact: IOR terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
15aprAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
As part of the Continuous Service Improvement commitment to Inmarsat's customers 5F1, 5F2, 5F3 and 5F4 channels will be optimized to support increasing traffic demand. During the implementation
more
Event Details
As part of the Continuous Service Improvement commitment to Inmarsat’s customers 5F1, 5F2, 5F3 and 5F4 channels will be optimized to support increasing traffic demand. During the implementation terminals in these beams will bounce and reacquire automatically within 30 sec.
Date of outage: April 15th 2020
Ocean Region: AOR
Services affected: GX/JX
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC
Single or Multiple Outage(s) and duration(s): single, less than 30 seconds
Outage Impact: The terminals may lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Date of outage: April 15th 2020
Ocean Region: POR
Services affected: GX/JX
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC
Single or Multiple Outage(s) and duration(s): Single less than 30 seconds
Outage Impact: The terminals may lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Date of outage: April 15th 2020
Ocean Region: IOR & IOW
Services affected: GX/JX
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single, less than 30 seconds
Outage Impact: The terminals may lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
6aprAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat GX/JX Network. As part of the Continuous Service Improvement commitment to customers
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat GX/JX Network.
As part of the Continuous Service Improvement commitment to customers 5F1 Beams 86 and 5F3 beam 10 will be configured with more optimized return capacity and support increasing traffic demand. During the implementation there will be a traffic interruption in POR (5F3) beam 10 and IOR (5F1) beam 86. Terminals in these beams will bounce and reacquire automatically within 30 seconds.
Date of outage: April 6th 2020
Ocean Region: POR
Services affected: GX/JX Terminals only in beams 10
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC
Single or Multiple Outage(s) and duration(s): Single less than 1 minute
Outage Impact: The terminals may lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Date of outage: April 6th 2020
Ocean Region: IOR
Services affected: GX/JX Terminals only in beams 86
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Single less than 1 minute
Outage Impact: The terminals may lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
1aprAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat GX/JX Network. As part of the Continuous Service Improvement commitment to customers
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat GX/JX Network.
As part of the Continuous Service Improvement commitment to customers 5F2 Beams 18, 27 & 75 will be configured with more optimized return capacity and support increasing traffic demand. During the implementation there will be a traffic interruption in AOR (5F2) beam 18, 27, & 75. Terminals in these beams will bounce and reacquire automatically within 30 sec
Date of outage: April 1st 2020
Ocean Region: AOR
Services affected: GX/JX Terminals only in beams 18, 27 & 75
Start of Maintenance period: 09:00 UTC
End of Maintenance period: 10:00 UTC
Single or Multiple Outage(s) and duration(s): Single less than 1 minute
Outage Impact: The terminals may lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option.
march 2020
23marAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the GX/JX Network. As part of the Continuous Service Improvement commitment to customers 5F2
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the GX/JX Network.
As part of the Continuous Service Improvement commitment to customers 5F2 Beams 10 and 11 will be configured with more optimized return capacity and support increasing traffic demand. During the implementation there will be a traffic interruption in AOR (5F2) beam 10 & beam 11. Terminals in these beams will bounce and reacquire automatically within 30 sec.
Date of outage: March 23rd 2020
Ocean Region: AOR
Services affected: GX/JX Terminals only in beams 10 & 11
Start of Maintenance period: 10:00 UTC
End of Maintenance period: 11:00 UTC
Single or Multiple Outage(s) and duration(s): Single less than 1 minute
Outage Impact: The terminals may lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
23marAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Due to operational reasons, Inmarsat engineers were not able to implement the change below as planned on the 16th of March, this activity has now been rescheduled for
more
Event Details
Due to operational reasons, Inmarsat engineers were not able to implement the change below as planned on the 16th of March, this activity has now been rescheduled for the 23rd of March.
Inmarsat’s engineers, as part of the Continuous Service Improvement commitment to customers, will add a new beam in the North European Region as per the commercial agreement with Telenor. This will require the implementation of a new channel plan. During this activity, the GX/JX terminals will drop out of the network as detailed below:
Date of outage: March 23rd 2020
Ocean Region: NER
Services affected: GX/JX Terminals
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Multiple, each up to 5 minutes traffic interruptions
Outage Impact: The terminals may lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
16marAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Monday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the GX/JX Network. Inmarsat's engineers, as part of the Continuous Service Improvement commitment to customers,
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the GX/JX Network. Inmarsat’s engineers, as part of the Continuous Service Improvement commitment to customers, will add a new beam in the North European Region as per the commercial agreement with Telenor. This will require the implementation of a new channel plan. During this activity, the GX/JX terminals will drop out of the network as detailed below:
Date of outage: March 16th 2020
Ocean Region: NER
Services affected: GX/JX Terminals
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Multiple, each up to 5 minutes traffic interruptions
Outage Impact: The terminals may lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
12marAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Thursday)
Event Details
Collins Aerospace would like to advise you that the planned maintenance to the GX/JX Network taking place March 11th will be extended by three more hours in order
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Event Details
Collins Aerospace would like to advise you that the planned maintenance to the GX/JX Network taking place March 11th will be extended by three more hours in order to complete the upgrade in the Pacific Ocean Region and on the stand-alone sites in the North and West Europe Regions as well as the broadcasting of the new network version to all terminals. This is due to unexpected delays on the software updates. This extension will cause brief interruptions to the GX/JX traffic as detailed below:
Date of Maintenance: March 12th 2020
Services affected: GX/JX Terminals
Ocean Region: POR, NER and WER
Start of Maintenance period: 00:00 UTC
End of Maintenance period: 03:00 UTC
Single or Multiple Outage(s) and duration(s): Multiple.
Up to 10 minutes traffic interruptions for each ocean region.
Up to 2 minutes per terminal during the over the air updates with an accumulated 30 minutes network degradation.
Impact: All terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
11mar1:00 am- 1:00 amEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
(Wednesday) 1:00 am - 1:00 am
Event Details
On 11th March 2020 a scheduled upgrade to the GX/JX network from software version 1.4 to 1.6 was started. During this upgrade there was an outage on March
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Event Details
On 11th March 2020 a scheduled upgrade to the GX/JX network from software version 1.4 to 1.6 was started. During this upgrade there was an outage on March 11th 2020 at 22.39 UTC which was expected. Once the software upgrade was successful, part of the final test was a site switch to move the traffic from Inmarsat’s ground site in Fucino to Nemea.
Once this site switch was made to Fucino on March 12th 2020 at 05:48 UTC there was an un-expected outage which pushed terminals to the IOR region. An investigation was immediately carried out to locate the source of this issue. In the meantime, to protect the services and resolve the issue a site switch was made to move the traffic back to Inmarsat’s site in Fucino at 05:58 UTC. The cause was identified as a bug in the Cisco router which has since been rectified.
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
11marAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the GX/JX Network. Inmarsat's engineers will update the GX/JX Network version to Velocity 1.6 in
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Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the GX/JX Network. Inmarsat’s engineers will update the GX/JX Network version to Velocity 1.6 in all ocean regions. This will be achieved by performing a SAS Failover in the Pacific, Atlantic and Indian Ocean Regions as well as broadcasting the new network version to all terminals. On the stand-alone sites in the North and West Europe Regions the terminals will receive the new network version over the air.
This maintenance will cause brief interruptions to the GX/JX traffic as detailed below:
Date of Maintenance: March 11th 2020
Services affected: GX/JX Terminals
Ocean Region: all Ocean Regions
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 23:59 UTC
Single or Multiple Outage(s) and duration(s): Multiple
Up to 10 minutes traffic interruptions during each ocean region SAS Failover.
Up to 2 minutes per terminal during the over the air updates with an accumulated 30 minutes network degradation.
Impact: All terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
10marAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Tuesday)
Event Details
Further to the maintenance activity which was notified on the 25th of February 2020, degraded performance has been identified in the NER and WER Ocean region and this
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Event Details
Further to the maintenance activity which was notified on the 25th of February 2020, degraded performance has been identified in the NER and WER Ocean region and this change would be reverted tonight at 2100 UTC.
Services affected: GX/JX Terminals
Impact: All terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Single or Multiple Outage(s) and duration(s): multiple, up to 5 minutes traffic interruptions each.
Date of Maintenance: March 10th 2020
Ocean Region: WER and NER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 00:00 UTC
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
4marAll DayEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat GX/JX Network. Inmarsat's engineers will implement a software update in all ocean regions
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat GX/JX Network. Inmarsat’s engineers will implement a software update in all ocean regions to enhance the terminals allocation processes as part of the Continuous Service Improvement commitment to our customers.
It will cause a brief interruption to the GX/JX traffic as detail below:
Services affected: GX/JX Terminals
Impact: All terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network.
Single or Multiple Outage(s) and duration(s): Multiple, up to 5 minutes traffic interruptions each.
Date of Maintenance: March 4th 2020
Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC
Ocean Region: NER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 21:59 UTC
Ocean Region: IOW
Start of Maintenance period: 22:00 UTC
End of Maintenance period: 23:59 UTC
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
2mar1:00 am- 1:00 amEssential Maintenance Activity on the GX/JX Inmarsat Network
Time
(Monday) 1:00 am - 1:00 am
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat GX/JX Network. Inmarsat's engineers will implement a software update in all ocean regions
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the Inmarsat GX/JX Network. Inmarsat’s engineers will implement a software update in all ocean regions to enhance the terminals allocation processes as part of the Continuous Service Improvement commitment to our customers.
It will cause a brief interruption to the GX/JX traffic as detail below:
Services affected: GX/JX Terminals
Impact: All terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network.
Single or Multiple Outage(s) and duration(s): Multiple, up to 5 minutes traffic interruptions each.
Date of Maintenance: March 2rd 2020
Ocean Region: POR
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC
Ocean Region: WER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 21:59 UTC
Ocean Region: IOR
Start of Maintenance period: 22:00 UTC
End of Maintenance period: 23:59 UTC
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
february 2020
19febAll DayEssential Maintenance Activity on the GX/JX iDirect Network
Time
All Day (Wednesday)
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the GX/JX Network. Inmarsat's engineers will implement new channel plans to accommodate future traffic growth as part
more
Event Details
Collins Aerospace would like to advise you of the forthcoming planned maintenance to the GX/JX Network. Inmarsat’s engineers will implement new channel plans to accommodate future traffic growth as part of the Continuous Service Improvement commitment to our customers.
This activity may cause a brief interruption to the GX/JX traffic as detailed below:
Services affected: GX/JX Terminals
Impact: Some terminals might lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Restart the terminal if it does not rejoin the network.
Single or Multiple Outage(s) and duration(s): Multiple, up to 5 minutes traffic interruptions each.
Date of Maintenance: February 19th 2020
Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC
Ocean Region: POR
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC
Ocean Region: IOR
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5.
january 2020
29janAll DayEssential Maintenance Activity on the GX/JX iDirect Network
Time
All Day (Wednesday)
Event Details
Inmarsat would like to advise you of the forthcoming planned maintenance to the GX/JX Network. Inmarsat's engineers will implement new channel plans and configuration to accommodate future traffic
more
Event Details
Inmarsat would like to advise you of the forthcoming planned maintenance to the GX/JX Network. Inmarsat’s engineers will implement new channel plans and configuration to accommodate future traffic growth as part of the Continuous Service Improvement commitment to our customers. This activity may cause a brief interruption to the GX/JX traffic as detailed below:
Services affected: GX/JX Terminals
Outage Impact: Some terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Single or Multiple Outage(s) and duration(s): Multiple, up to 5 minutes traffic interruptions each.
Date of outage: January 29th 2020
Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC
Ocean Region: POR
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC
Ocean Region: NER and WER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
Collins Aerospace would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5
15janAll DayEssential Maintenance Activity on the GX/JX iDirect Network
Time
All Day (Wednesday)
Event Details
Inmarsat would like to advise you of the forthcoming planned maintenance to the GX/JX Network. Inmarsats engineers will implement new channel plans to accommodate traffic growth as part
more
Event Details
Inmarsat would like to advise you of the forthcoming planned maintenance to the GX/JX Network. Inmarsats engineers will implement new channel plans to accommodate traffic growth as part of the Continuous Service Improvement commitment to our customers. This activity will cause a brief interruption to the GX/JX traffic as details below:
Services affected: GX/JX Terminals
Outage Impact: The terminals will lose connectivity but will be automatically re-acquired into the network.
Actions needed by user: Re-start the terminal if it does not re-join the network
Single or Multiple Outage(s) and duration(s): Multiple, up to 5 minutes traffic interruptions.
Date of outage: January 15, 2020
Ocean Region: AOR
Start of Maintenance period: 08:00 UTC
End of Maintenance period: 11:00 UTC
Ocean Region: POR
Start of Maintenance period: 18:00 UTC
End of Maintenance period: 21:00 UTC
Ocean Region: IOR, IOW, NER and WER
Start of Maintenance period: 21:00 UTC
End of Maintenance period: 23:59 UTC
We would like to take this opportunity to apologize for any inconveniences this activity may cause. Should you wish to discuss this matter further, please do not hesitate to contact ARINCDirect Technical Support team either by email to adtech@arinc.com or via telephone at +1 410-266-2266 option 5