Connectivity is only the start. To maximize the flight experience, we offer a wide variety of value-added services, from Voice over Internet Protocol (VoIP) to content filtering.


We are pleased to offer our Airborne Data Router (ADR), providing ARINCDirect customers an end-to-end connectivity solution. Designed specifically to meet aviation standards and requirements, these new routers enable flight deck and cabin connectivity for IP devices and EFBs, saving business aircraft operators time and money, while improving the overall passenger connectivity experience. Learn more.

ARINCDirect cabin usage app

Managing data usage is a challenge on an aircraft, especially when the number of personal electronic devices brought on board is ever increasing. Collins Aerospace ARINCDirect cabin usage app takes the headache out of knowing how your SwiftBroadband data is being utilized. Learn more.

AD Network Analyzer

Collins Aerospace ARINCDirect network analyzer application helps ensure your cabin connectivity services stay up and running - and at optimal performance. This app gives you access to easy-to-use network troubleshooting and tools to help restore onboard connectivity - so you never have to compromise. Learn more.

Stage™ on demand

Elegantly streamlining every aspect of on-board content delivery, our Stage on demand brings a new level of entertainment capabilities to your cabin. This subscription service securely streams licensed Hollywood movies and TV episodes; news, sports, and weather feeds; and personal content to passengers' mobile devices. Learn more.

ARINCDirect Ground Connect

Now, when the aircraft is on the ground, there's a cost-effective option for being connected while you taxi. With Collins Aerospace ARINCDirect Ground Connect, passengers and pilots can utilize onboard 3G/4G/LTE cellular connectivity - without throttling and without network roaming. Learn more.

SwiftBroadband (SBB) usage details

View your SwiftBroadband (SBB) data usage in a variety of formats with our SBB Usage Details Page, including a breakdown that shows usage by the most frequently visited applications. In addition, you can also automatically have a daily, weekly or monthly usage report sent your email address for easy and convenient monitoring of your SBB plan. Learn more.

ARINCDirect Dial

ARINCDirect Dial is a ground-to-air service that provides your aircraft or fleet with a standard local phone number which routes calls dynamically to any handset in the aircraft based on the caller’s selection. Our Direct Dial International option lets you pick local numbers from hundreds of cities and countries worldwide.

Broadband Manager

Our exclusive ARINCDirect Broadband Manager service allows aircraft operators to control user access to the internet and data costs with one simple tool. Operators can also create customized pricing. Broadband manager is available to all ARINCDirect SwiftBroadband (SBB) and JetConneX (JX) customers regardless of equipment. Learn more.

Network Redundancy

We have two Points of Presence (POP), one in London and the other in New York, making Collins Aerospace the only provider with true network redundancy. This ensures uninterrupted service in the event of an operational change or outage.

Cabin Connect

Our exclusive ARINCDirect Cabin Connect service allows aircraft operators to control SATCOM operating costs through direct credit card payments. Cabin Connect is available to all ARINCDirect SwiftBroadband (SBB) customers regardless of equipment.

Online Customer Portal

Customers can access an online portal for real-time usage information and troubleshooting.

Content Filtering

Content filtering gives the operator control over what type of data is used in flight. Websites are filtered and content restricted, including auto-updates and cloud services. Content is blocked by category.

Global Support

Regardless of your location, we stand ready to provide you with the support you need to stay connected. Our service and support team offers 24×7 technical support, including upgrade consultations, on-site diagnostics and configurations.  We have a presence at all major OEMs, as well as field service technicians around the globe, from Annapolis and Dallas to Dubai and Kuala Lumpur.


Automated usage alerts are provided based on thresholds set by the user.